Last time we reviewed technician proficiency and certifications HVAC employers expect. Let’s look at two extremely important attributes required for you to become an EXCELLENT technician.

Safety Awareness and Customer Service Skills:

Safety Awareness: Safety is paramount in HVAC work. Employers expect technicians to adhere to safety protocols, including proper handling of hazardous materials, use of personal protective equipment (PPE), and awareness of electrical hazards and other risks associated with HVAC systems.

Customer Service Skills: HVAC technicians frequently interact with customers, so strong communication and interpersonal skills are essential. Technicians should be courteous, professional, and able to explain technical concepts to customers in a clear and understandable manner.

During our six-week HVAC Workshop program, safety and customer service skills are reviewed via role playing and real world applications on a daily basis.

For those interested in becoming an EXCELLENT HVAC technician, check out HVAC Technical Academy as our 6-week intensive HVAC workshops will get you there (and EPA 608 Certified) quickly.

2^nd Chance University
HVAC Technical Academy
Sanford, Florida
Email: info@HVATA.com

Hello, my name is Crystal. I am the scheduling assistant for Tropical Air of Central Florida, I wanted to share some of the things I’ve learned just by watching the students going through the HVAC course for 2nd Chance University.

Outside Supervised Learning & Observations

• HVAC Technical Academy is super hands on and interactive. They teach basic knowledge about HVAC in preparation for the 608 Universal Certification, but they also get you in on the action by having you doing it on your own, from day one!
• Lots of attention is spent on the EPA Certification and personal success skills; this is a huge part of each workshop.
• Participants get in on the action themselves while learning what to do and what not to do. They learn lots of information from knowing the difference of what an Air Handler and Condenser are, to knowing how to properly read gauges and pressure levels, learning how to braze correctly making sure they are no leaks in their copper lines or any imperfections that may cause them to have issues later.
• I learned the students like the hands-on learning because it gives them a good sense of what they would actually be doing on the job and sometimes in front of a customer. Learning not to be nervous around a customer is a good thing, you don’t want them to feel like they have someone that doesn’t know what they’re doing working on their home.

With a mentor by your side along the way, there is no better place to prepare for the 608 Universal Certification exam and learn (by doing) what it takes to be an HVAC technician. HVAC Technical Academy is in Sanford, Florida, call to learn more at 407-878-0474 or visit our website.

HVAC Technical Academy: Six Week HVAC Program
www.HVACTA.com

#HVACTraining
#AirConditioning
#EPA608UniversalCertification

Wishing you and your family a very Merry Christmas and a groovy New Year from your HVAC Technical Academy and 2^nd Chance University family.

Snow to YOU!

Doubting snow will find it to Central Florida, I decided to take a quick trip to Vermont and bring a snowball back. Unfortunately, the snowball melted, and all I have now is a wet pocket. Second best option was to provide an action-packed photo of snow… and threw myself into the mix just for fun!

Enjoy the holidays, be safe, and hope to see you soon!

Danny Huffman
HVAC Technical Academy
407.878.0474
www.HVACTA.com

#HVACSchool
#HVACTraining`
#AirConditioning

Being an HVAC Service Technician or Installer is more than fixing a cooling comfort issue. Truth is, you may be one of the best in the field but that may not be good enough for you to keep the job or earn promotions along the way.

Last time we reviewed employer needs required to be considered for employment. Unfortunately, fulfilling employer needs is not the only part of the equation when it comes to personal and/or professional progress. Ultimately employer wants are a must for you to not only secure the interview but also to progress within the company and beyond.

Based upon over 20 years within the career management and academia field, employer wants are a constant staple no matter the industry.

When it comes to HVAC Technicians (entry level candidates), employers want:

Personality:

Smiles go a long way when it comes to making a positive impression within the company and with potential clients.

1. Looking the part: Not as much anymore but employers do consider appearance when it comes to job offers and promotions. Think of it this way, HVAC Technicians will be going into homes where they are not known so making sure the resident is comfortable is key.
2. Individuals who want to be part of the company: New hire attrition rate is high so employers want workers who plan on staying with the company for at least a year (hoping for more).

The above represents common employer wants for an entry-level position. The list is consistent with employer needs so that should give you a clue as to what it is going to take to get on your HVAC career path.

The advantage of HVACTA joining forces with 2^nd Chance University is not only are all key points detailed by Employer Needs satisfied but so are Employer Wants.

HVACTA devotes all its time for your HVAC fundamental knowledge with daily hands-on training as well as the theory behind applications.

2^nd Chance University’s “Life Essential Skills” courseware is dedicated (completely) to your career journey tying directly to employer wants.

In six weeks, you can be on the HVAC Service Technician path, the choice is yours.

Writing from the offices at 2^nd Chance University and HVACTA, I am always available for your comments and/or conference.

Danny Huffman, MA, CEIP, CPCC, CPRW
2^nd Chance University / HVACTA
407-878-0474 / dhuffman@2ndChanceUniversity.org

Employer Needs

Being in career management for over 20 years while assisting thousands of job seekers along the way, I am often asked for the key to getting an interview and job offer. Wishing I could share the exact ingredient for personal and professional success, reality of not holding the proverbial needle in the haystack always comes to surface.

From managers, to entry-level new hires, to global executives, and to individuals transitioning from the justice system, we all share in the not knowing… then again, experience and networking with businesses, institutions, and non-profit organizations has allowed several themes to rise to the top when it comes to employer new hire wants.

To objectively locate employer new hire wants, I sent out two questions to business across the United States. The first question (word for word) is as follows:

Recognizing graduates will be applying for an entry-level / helper position,
what are three employer needs you believe to be most critical.

Responses varied though common threads did appear. Let me know if you agree or would like to add to the following summarized list of the most common:

1. Soft skills
2. Dependability
3. Wiliness to learn
4. The right attitude
5. Ability to get the job done

The above represents the most common of all employer needs for an entry-level position.

When coaching individuals entering the workforce or transitioning from a state institution, I reinforce the employer perspective. As the survey indicates, the ability to get the job done is (and will always be) a dominating factor when it comes to securing a job interview and offer. For those who are not quite as equipped to prove you can get the job done (perhaps recent graduates or those transitioning careers), take strength in knowing that by showing the other elements listed, you have a fighting chance to land the offer.

Earlier in this post I mentioned there were two questions in the survey but only one question is showcased here… not to worry, the second question will be heading the next essay.

Writing from the offices at 2^nd Chance University and HVACTA, I am always available for your comments and/or conference.

Danny Huffman, MA, CEIP, CPCC, CPRW
2^nd Chance University / HVACTA