Stephanie’s acceptance of the completion certificate at the January-February workshop commencement. 

Recognizing Stephanie’s Growth & Confidence – HVAC Technical Academy

Transcript with Punctuation Added:

Now, the first couple of weeks, I wasn’t so sure about her because she was a little bit standoffish—but that’s just her personality.

She’s become softer—she won’t agree to that, she won’t admit it, but she has become softer.

And I know that when Mrs. Smith—we all know Mrs. Smith, we talk about her every day—when she opens the door, she’s not going to be scared. She’s going to feel comfortable and confident.

Stephanie comes from a background that is very different from most everybody here—very technical—and she progressed in ways that were very, very positive.

I’m proud of her, and I feel very confident that she’s going to pass the EPA and do very, very well out there.

So, Stephanie, come on up here, please!

(Yes, really—back!)

Stephanie’s Confidence & HVAC Journey – HVAC Technical Academy

Transcript with Punctuation Added:

Please say something very nice this time.

They got on my nerves—I know that—but I also know it was for good reasons.

So, um… I’m confident now.

If y’all need your AC fixed, I can probably do it—like 90% sure—but, you know, it might take me all day!

Oh, you get the picture now!

(Laughter)