+1 (407) 878-0474 info@Hvacta.com

PRIVACY POLICY

Effective Date: October 15, 2025 • Last Updated: October 15, 2025

HVAC Technical Academy is committed to keeping your personal information secure, confidential, and private. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website and use our services.

1. Acceptance of Privacy Policy

By using our website, you agree to the terms outlined in this Privacy Policy and the related Terms of Use. If you do not agree with any part of this policy, please do not use our website.

2. Information We Collect

We collect information you voluntarily provide (e.g., forms, opt-ins, emails) and data collected automatically via cookies, server logs, and third-party tools.

  • Personal Information: name, email address, and other contact details.
  • Sensitive Data: we do not intentionally collect sensitive data unless you provide explicit consent. For children under 13, we require verifiable parental consent before collecting any personal data.
  • Technical Information: IP address, browser type, device identifiers, and usage data.

3. Purposes of Data Collection

  • Providing Services: to deliver the services or products you request.
  • Communication: to contact you with information, updates, and marketing offers if you have opted in.
  • Legal Compliance: to comply with laws and our legal obligations.
  • Improving Services: to analyze and improve our website, services, and user experience.

4. Communication Preferences

We may contact you with information, updates, and marketing offers if you have opted in. You can manage your preferences or opt out at any time by using the unsubscribe link in our emails or contacting info@hvacta.com. You can also manage cookie settings via your browser; note that disabling certain cookies may affect site functionality.

5. Data Sharing and Sales

We do not sell your personal information. We do not share it with third parties for their independent marketing or business purposes. Limited sharing may occur with trusted service providers (e.g., email platforms, analytics) who process data on our behalf under confidentiality and security obligations. Data collected through our website is maintained strictly within HVAC Technical Academy, 2nd Chance University, and Certification and Safety.

6. Testimonials and Results Disclaimer

Testimonials and success stories reflect individual experiences and may vary. Results are not guaranteed.

7. Use of Images and Videos

We may display images and videos of clients, participants, or event attendees to showcase our services.

  • Consent: we obtain explicit consent before using images, videos, or testimonials on our site or marketing materials.
  • Minors: for individuals under 18, we require verifiable parent/guardian consent.
  • Revocation: to revoke consent, email info@hvacta.com and we will take reasonable steps to remove future use. Complete removal from previously published materials may not be possible.

8. Data Minimization and Retention

We retain personal data only as long as necessary for stated purposes, legal obligations, dispute resolution, and enforcement.

  • Contact Form Submissions: retained up to 12 months unless needed for ongoing communication.
  • Email Subscription Data: retained until you unsubscribe or request deletion.
  • Account Information: retained while your account is active or as required by law.

Upon expiration of retention periods, data is securely deleted or anonymized.

9. Security Measures

We implement technical, administrative, and physical safeguards (e.g., encryption, access controls, secure servers) proportionate to the sensitivity and volume of data.

10. Your Rights under the CCPA (California)

  • Right to Know: request what personal data we collect, use, disclose, and sell (we do not sell personal data).
  • Right to Delete: request deletion of personal data, subject to legal exceptions.
  • Right to Non-Discrimination: we will not discriminate for exercising CCPA rights.

Submit requests to info@hvacta.com.

11. Your Rights under the Florida Digital Bill of Rights (FDBR)

  • Privacy Notices: clear disclosures of categories, purposes, rights, and third-party sharing.
  • Consent: explicit consent before processing sensitive data, including biometric and children’s data.
  • Non-Discrimination: no adverse treatment for exercising FDBR rights.

To exercise these rights, contact info@hvacta.com.

12. Your Rights under the GDPR (EU/EEA)

  • Access, Rectification, and Erasure.
  • Data Portability.
  • Restrict Processing and Object (including to direct marketing).

Submit requests to info@hvacta.com.

13. How to Exercise Your Rights

Send a verifiable request to:

  • Email: info@hvacta.com
  • Mailing Address: HVAC Technical Academy, 2175 Marquette Avenue, Sanford, Florida 32773

Provide enough information to verify your identity and describe your request in sufficient detail. We aim to respond within 45 days (and may extend by 15 days where permitted). If we deny a request, we’ll explain why and how to appeal within 60 days.

14. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance experience, track usage, and provide personalized content. Manage cookies in your browser. See our Cookies Policy for details.

We also use analytics tools (e.g., Google Analytics) and pixels to analyze performance and improve services. These tools may collect IP address, browser type, device identifiers, and usage patterns.

15. Third-Party Services and Data Processors

We use third-party services (e.g., Google Analytics, Aweber) to operate the site and communications. These processors act under our instructions and appropriate safeguards.

  • Social Media Features: buttons/embeds (e.g., Facebook, LinkedIn) may collect data and set cookies; governed by their privacy policies.
  • Embedded Content: third-party videos/maps may collect data as if you visited their sites directly; review their policies.

16. Data Transfers

Your personal data may be processed outside your country, including in the United States. We use safeguards such as Standard Contractual Clauses, recognized privacy frameworks, and technical/organizational measures (encryption, access controls, audits). By using our services, you consent to these transfers as described.

17. Data Breach Notification

If a breach posing risk to your rights and freedoms occurs, we will notify affected individuals promptly and, where required, relevant authorities.

18. Data Protection Impact Assessments

We assess privacy risks for higher-risk processing (e.g., sensitive data, targeted advertising, or data sales).

19. Children’s Privacy

We do not knowingly collect personal data from children under 13 without parental consent. If collected inadvertently, we will delete it promptly.

20. Non-Marketing Purposes

We may contact you for non-marketing reasons (e.g., security notices, account issues, service changes). Notices may be posted on our site if appropriate.

21. Links to Other Websites

Our site may link to affiliates and other websites. We are not responsible for their privacy practices. See our External Links Policy. Review third-party privacy statements when you leave our site.

22. Copyright and DMCA Compliance

We respect intellectual property rights. See our DMCA Policy for how to report alleged infringement.

23. Accessibility

We strive to make our website accessible consistent with WCAG guidelines. If you encounter barriers or have suggestions, contact info@hvacta.com.

24. Contact Us

Email: info@hvacta.com

Mailing Address: HVAC Technical Academy, 2175 Marquette Avenue, Sanford, Florida 32773

If your concern is not resolved, you may contact the relevant data protection authority in your jurisdiction.

25. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Changes will be posted here, and the Effective/Last Updated dates adjusted.