HVAC Technicians troubleshoot daily activity. When it comes to deciding the most effective and efficient move, HVAC Technical Academy students examine potentials using the Situation, Task, Action, Resolve problem solving technique.
Hands-On Learning
Situation: Examine not just the immediate area, look at the surrounding to gain a complete analysis.- Task: What is going on, what is the resident complaining about, what do you need to resolve?
- Action: After determining the situation and task, what action will you take to resolve. Once the action is weighed and decided upon… time to perform.
- Result: When all is said and done, was the problem taken care of? At this time, reflect on what you did and what changes could you have made to be more effective.
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- What would your first step be if/when upon approaching a resident looking for answers… recognizing the resident is not happy and wants immediate resolve. Not always an easy fix, HVAC technicians require fast decision-making skills, and this is just part of the equation.
For those thinking about entering a high-demand HVAC career, HVAC Technical Academy prepares you in six weeks while the seventh week is Universal EPA Certification dedicated.
Enrollment for the July 12th HVAC Technical Academy 6-week program start is open…
If you have any questions, reach out via phone (407-878-0474) or email (info@2ndChanceUniversity.org or info@HVACTA.com).
2nd Chance University
HVAC Technical Academy
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