+1 (407) 878-0474 info@Hvacta.com
HVAC Service Technician: Safety Awareness and Customer Service Skills

HVAC Service Technician: Safety Awareness and Customer Service Skills

by | Feb 2, 2024 | Employer Needs, HVAC Technical Academy, HVAC Training

Package System SwapLast time we reviewed technician proficiency and certifications HVAC employers expect. Let’s look at two extremely important attributes required for you to become an EXCELLENT technician.

Safety Awareness and Customer Service Skills:

Safety Awareness: Safety is paramount in HVAC work. Employers expect technicians to adhere to safety protocols, including proper handling of hazardous materials, use of personal protective equipment (PPE), and awareness of electrical hazards and other risks associated with HVAC systems.

Customer Service Skills: HVAC technicians frequently interact with customers, so strong communication and interpersonal skills are essential. Technicians should be courteous, professional, and able to explain technical concepts to customers in a clear and understandable manner.

During our six-week HVAC Workshop program, safety and customer service skills are reviewed via role playing and real world applications on a daily basis.

For those interested in becoming an EXCELLENT HVAC technician, check out HVAC Technical Academy as our 6-week intensive HVAC workshops will get you there (and EPA 608 Certified) quickly.

2nd Chance University
HVAC Technical Academy
Sanford, Florida
Email: info@HVATA.com

HVACTA: Crystals Impression

HVACTA: Crystals Impression

by | Jan 26, 2023 | Certification, Employer Needs, HVAC Technical Academy

Crystals ImpressionHello, my name is Crystal. I am the scheduling assistant for Tropical Air of Central Florida, I wanted to share some of the things I’ve learned just by watching the students going through the HVAC course for 2nd Chance University.

Outside Supervised Learning & Observations

  • HVAC Technical Academy is super hands on and interactive. They teach basic knowledge about HVAC in preparation for the 608 Universal Certification, but they also get you in on the action by having you doing it on your own, from day one!
  • Lots of attention is spent on the EPA Certification and personal success skills; this is a huge part of each workshop.
  • Participants get in on the action themselves while learning what to do and what not to do. They learn lots of information from knowing the difference of what an Air Handler and Condenser are, to knowing how to properly read gauges and pressure levels, learning how to braze correctly making sure they are no leaks in their copper lines or any imperfections that may cause them to have issues later.
  • I learned the students like the hands-on learning because it gives them a good sense of what they would actually be doing on the job and sometimes in front of a customer. Learning not to be nervous around a customer is a good thing, you don’t want them to feel like they have someone that doesn’t know what they’re doing working on their home.

With a mentor by your side along the way, there is no better place to prepare for the 608 Universal Certification exam and learn (by doing) what it takes to be an HVAC technician. HVAC Technical Academy is in Sanford, Florida, call to learn more at 407-878-0474 or visit our website.

HVAC Technical Academy: Six Week HVAC Program
www.HVACTA.com

#HVACTraining
#AirConditioning
#EPA608UniversalCertification

HVACTA: Snow to YOU

HVACTA: Snow to YOU

by | Dec 20, 2022 | Employer Needs, HVAC School, HVAC Technical Academy

In the snowWishing you and your family a very Merry Christmas and a groovy New Year from your HVAC Technical Academy and 2nd Chance University family.

Snow to YOU!

Doubting snow will find it to Central Florida, I decided to take a quick trip to Vermont and bring a snowball back. Unfortunately, the snowball melted, and all I have now is a wet pocket. Second best option was to provide an action-packed photo of snow… and threw myself into the mix just for fun!

Enjoy the holidays, be safe, and hope to see you soon!

Danny Huffman
HVAC Technical Academy
407.878.0474
www.HVACTA.com

#HVACSchool
#HVACTraining`
#AirConditioning

Can’t Braze, Can’t HVAC

Can’t Braze, Can’t HVAC

by | Oct 1, 2022 | Employer Needs, HVAC Technical Academy, HVAC Training

HVAC Career NowRecognizing the ability to braze is one of the most important skills in the HVAC industry, HVAC Technical Academy has students brazing beginning day one all the way through completion.

Employers Seek the Braze

Brazing is a skill HVAC Technicians must feel confident with… here’s why HVAC Technical Academy insists all students practice daily:

  • A poor braze can cost the company hundreds of dollars, if not more
  • Brazing is part of an HVAC Technicians daily experience
  • Safety practices must be a #1 priority

Home of the BrazeLearn by doing… that’s what you will expect and will receive at HVAC Technical Academy. Reach out and learn about our October program start (with a maximum of ten students allowed, get your seat early) by calling or emailing today.

HVAC Technical Academy
www.HVACTA.com

#HVACSchool
#HVACTraining
#HVACProgram

Employer Needs

Employer Needs

by | Jun 27, 2020 | Employer Needs, HVAC Technician

Employer Needs

agreement

Being in career management for over 20 years while assisting thousands of job seekers along the way, I am often asked for the key to getting an interview and job offer. Wishing I could share the exact ingredient for personal and professional success, reality of not holding the proverbial needle in the haystack always comes to surface.

From managers, to entry-level new hires, to global executives, and to individuals transitioning from the justice system, we all share in the not knowing… then again, experience and networking with businesses, institutions, and non-profit organizations has allowed several themes to rise to the top when it comes to employer new hire wants.

To objectively locate employer new hire wants, I sent out two questions to business across the United States. The first question (word for word) is as follows:

Recognizing graduates will be applying for an entry-level / helper position,
what are three employer needs you believe to be most critical.

Responses varied though common threads did appear. Let me know if you agree or would like to add to the following summarized list of the most common:

  1. Soft skills
  2. Dependability
  3. Wiliness to learn
  4. The right attitude
  5. Ability to get the job done

The above represents the most common of all employer needs for an entry-level position.

When coaching individuals entering the workforce or transitioning from a state institution, I reinforce the employer perspective. As the survey indicates, the ability to get the job done is (and will always be) a dominating factor when it comes to securing a job interview and offer. For those who are not quite as equipped to prove you can get the job done (perhaps recent graduates or those transitioning careers), take strength in knowing that by showing the other elements listed, you have a fighting chance to land the offer.

Earlier in this post I mentioned there were two questions in the survey but only one question is showcased here… not to worry, the second question will be heading the next essay.

 

danny huffman

Writing from the offices at 2nd Chance University and HVACTA, I am always available for your comments and/or conference.

Danny Huffman, MA, CEIP, CPCC, CPRW
2nd Chance University / HVACTA

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